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Mediation is an extrajudicial activity in which the parties seek the resolution of a dispute through a neutral third party (mediator), in order to reach an acceptable settlement of the dispute and which is not contrary to law.
For which cases can mediation be applied?
In disputes in the field of civil, commercial, labor, family, intellectual property, consumer rights;
In disputes between public administration bodies and private entities;
Disputes in the criminal field that are reviewed by the court at the request of the accusing victim / complaint of the injured party or in undeage criminal cases.
How can you request the development of a mediation process to resolve your disputes?
You can apply for mediation to resolve your disputes voluntarily in agreement with other parties in the process.
The Court and the Prosecution have the legal obligation to notify the parties in the process, at the stage of the preliminary hearing, of the possibility of resolving the dispute through mediation in the cases provided by law.
Ju mund të zgjidhni deri në dy ndërmjetës për trajtimin e çështjes tuaj, në dakordësi dhe me palët e tjera të cilat janë pjesë e procesit.
If, during the mediation process, you remain dissatisfied with the service provided, you can file a complaint within 30 days of becoming aware of the breach and no later than two years of committing the breach in relation to the brokers, by addressed to the National Chamber of Mediators. The competent body for reviewing these complaints is the Disciplinary Board at the National Chamber of Mediators.
What are the advantages of choosing mediation as an out-of-court alternative for resolving disputes?
Reduces conflicts between the parties by offering a quick and effective solution;
Involves the parties in the process of resolving the dispute between them, without imposing on them any decision-making regarding the process;
It has low cost;
Avoid lengthy court proceedings;
Avoids blocking the issue by higher instances;
In cases where the parties cannot reach an agreement in the mediation process, they can go to court;
Individuals who benefit from primary legal aid can receive free counseling and information on mediation;
Enables the development of the online mediation process, through special platforms by avoiding physical encounters within the protection measures against the COVID-19 pandemic;
Information about the parties and the matter for which mediation is provided is confidential, and the mediator is obliged to maintain confidentiality regarding the process;
The final decision in the mediation process constitutes an executive title.